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Important Update: Shop legacy sales are closed but will support ytp 4.2+ and Joomla 5
Question Categories
Frequently Asked Questions
Have Questions? We've got answers
This is where you will find most answers. If you still have questions don't hesitate to contact us.
General Questions
What is CommerceLab?
CommerceLab is a framework we have developed that can hold many types of components that are all connected through eCommerce software we've built.
Is it easy to get started with YOOtheme Pro page Builder?
We would say yes. The community at YOOtheme is thriving, their discord channel has enough people to help guide you. Also they have an extensive Youtube channel that can get you moving fast. We'd say give it a couple days you'll feel like a pro.
What happened to Pro2Store?
We aquired the core framework and expanded on Ray and Josh's Idea. We decided the community was important to keep together rather than starting from scratch.
Can I change or cancel my order?
You can cancel anytime. Your subscription will remain active untill the end of your subscrition then will expire.
Do you provide technical support?
We provide Support for the memberships you hold sol long as they are active memberships.
Will the products i've purchased stop working when my subscription runs out?
The current version of the software you own will continue to work. You will no longer receive updates. You canlwasy rejoin.
CommerceLab Shop
Do I need a YOOtheme subscription to use CommerceLab Shop?
Yes you will need the latest version of YOOtheme page builder.
How do I integrate YOOtheme and CommerceLab Shop?
It's already integrated if you install CommerceLab shop into a Joomla site with YOOtheme Pro it will automatically integrate into your themese style settings.
Is CommerceLab Shop only made for Joomla?
Yes we are building CommerceLab specifically for Joomla at this time.
Will there be a Wordpress version of shop?
Yep, we're working on the conversion. we are looking for support with our development.
Will you have Subscriptions & Digital Downloads?
Yes we have both of the in the works.
Can I upgrade my component or add-on subscriptions?
You can upgrade at any time.
Can I use CommerceLab Shop without paying?
From time to time we release a free version. Keep an eye out and make sure to subscribe to our mailing list when we do offer this.
Does CommerceLab Shop use Joomla Articles & Categories
Yes, you create categories then create products in CommerceLab Shop (which are articles) and apply them to Joomla categories for use in your website.
How does CommerceLab use custom fields?
You can create article custom fields in Joomla then add them to a CommerceLab Shop product category and then in CommerceLab Shop manage the fields add your custom content giving you limitless options for each product. It'll all be there in your YOOtheme page builder for use.
Shop Add-ons
What are add-ons?
Add-ons enhance your shop. you install them and you have all new functions for your shop.
Universal Tools
What are Quickstart Themes?
Quickstart themes are YOOtheme preloaded demo quickstarts that are preloaded with CommerceLab Shop and ready to start selling. We offer these to get you started quickly.
Quickstart Themes / Joomla Templates
What are Quickstart Themes?
Quickstart themes are YOOtheme preloaded demo quickstarts that are preloaded with CommerceLab Shop and ready to start selling. We offer these to get you started quickly.
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Omni all rights reserved. A CommerceLab Corporation Product.
